This Privacy Policy applies to the processing of personal data carried out by the Herdade Vale de Arca, in particular, the personal data collected or generated by the use of your website and the user accounts associated with it, as well as the respective pages on social networks, ensuring the protection of personal data in accordance with the General Regulation on Data Protection (Regulation (EU) 2016/679, of April 27, 2016), and with Law No. 58/2019, of August 8, which ensures the implementation of said regulation in the Portuguese legal order.

1. Collection of Personal Data.

2. Purpose of the Processing of Personal Data.

3. Personal Data We Collect.

4. Basis for the Processing of Personal Data.

5. Sharing of Personal Data.

6. Cookies.

7. Rights of the Personal Data Holder.

8. Security measures.

9. Retention of Personal Data.

10. Updates to our Privacy Policy.

11. How can you contact us.

1. Collection of Personal Data

We will collect, store and process personal information if you use our website, create an account associated with it and access our pages on social networks to view or buy products or if users voluntarily provide us with that information, if participate in a promotion or contest or make personal content available on our website, placing that content on our pages on social networks or using a hashtag or other identifier used by us to integrate social networks with our website.

2. Purpose of the Processing of Personal Data

Users' personal data will be used and processed for the following purposes:

3. Personal Data We Collect

The personal data to be processed may include:

Users ensure that the personal data provided by them is true, and they are not responsible for HVA for any inaccuracy or inaccuracy.

The information we consider to be mandatory in order to enable access to certain parts of our website or on which the supply of goods or the provision of certain services requested by users depends on the respective forms.

In accordance with the applicable legislation, we alert you to the circumstance that personal data collected on open networks may circulate on the network without security conditions, at the risk of being seen and used by unauthorized third parties.

When users visit our website, certain information may be automatically collected and stored on our servers for the purposes of system management, security, backup, technical assistance or for statistical use. Such information may include:

4. Basis for the Processing of Personal Data

The processing of users' personal data by the Herdade Vale de Arca is based on one of the following grounds:

5. Sharing of Personal Data

We do not give in, nor in any other way, do we disclose the personal data we collect and process, with the exception of the situations provided for in this Privacy Policy

Only our employees with responsibilities in the management of information technology, sales management and customer support can have access to users' personal data, to the extent strictly necessary.

We share personal data with entities that provide services on our behalf, namely for the purposes of payment management, data hosting, information technology management and customer support. These entities are not authorized to use or disclose personal data, except to the extent necessary to perform the services provided by us or to comply with legal requirements.

We may transfer and store personal data in countries other than the one where it was originally collected, including countries outside the European Economic Area (EEA), in accordance with applicable law. These countries may not have the same level of protection of personal data as the country where the personal data was collected, in which case we will adopt the protection measures provided for in this Privacy Policy and comply with applicable legal provisions that ensure adequate protection for data transfers to countries outside the EEA.

We reserve the right to transfer the personal data we collect in the event of a sale or transfer, in whole or in part, of our business or our assets, including in the event of restructuring or dissolution, but only after appropriate measures have been taken to ensure the security and confidentiality of personal data.

6. Cookies

Our website may use cookies, or similar technologies, to improve the browsing experience, as long as accepted by users, so they should read our Cookie Policy to know and understand our practices in this matter.

7. Personal Data Holder Rights

Under applicable legal terms, holders of personal data may request, at any time, access to their personal data, as well as their updating, rectification and elimination or the limitation of their treatment, the portability of their data and, in certain circumstances , may object to its use.

They may also request that we stop sending them marketing communications, either by email or otherwise. For this purpose, they may (i) select the corresponding options contained in the forms we use to collect personal data, (ii) click on the link to unsubscribe from our marketing emails or (iii) request us, in any other way, that we do not process your information for marketing purposes.

Users can withdraw consent for the processing of their personal data, which does not, however, prejudice the treatment carried out up to that date, based on the consent previously provided.

Without prejudice to the possibility of recourse to other administrative or judicial means, the user can submit a complaint to the competent supervisory authority, under the terms provided for by law, if he understands that the processing of his personal data is not being carried out in a legitimate way.

In order to exercise these rights, to submit a complaint or complaint or to request clarification on our practices regarding the processing of personal data, users should contact us via email or write to us


Av. Da Boavista 1756 5th Floor

4100-116 Porto, Portugal


7595-172 Torrão

Alcácer do Sal, Portugal

To protect users' privacy and for security reasons, we may take steps to confirm their identity before providing them with access to their personal data.

8. Security measures

We adopt appropriate technical and administrative measures to protect personal data against unlawful destruction or accidental loss, alteration, disclosure or unauthorized access by third parties. Service providers who have access to personal data, for the purpose of providing services on our behalf, will be contractually obliged to keep such data confidentially, to implement security measures for data protection and will not be able to use this data for any other purpose. goal. Any employee of Herdade Vale de Arca that may have access to personal data, during its activity, is bound to keep it strictly confidential.

9. Retention of Personal Data

We will retain users' personal data for as long as necessary for the purposes for which we collect them, including for the provision of the requested products or services, or for as long as required by law, always with respect to the periods of conservation imposed by the law and regulations in force. With regard to personal data used for direct marketing, we will retain user data until they cancel their authorization or ask us to delete it, under the terms of the legislation in force, retaining only the data necessary to ensure the effectiveness of their right of opposition.

10. Updates to our Privacy Policy

This Privacy Policy may be updated regularly, with notices posted on our Website to acknowledge any substantial changes, the date of its most recent update being included in our Privacy Policy. We recommend that you periodically consult this Policy so that users are always aware of its updates.

11. How can you contact us

Users who have any questions or doubts about our Privacy Policy, if they wish to update the information we have regarding their options or if they wish to exercise their rights of access, rectification, deletion, limitation of treatment, portability of personal data, opposition to the treatment of your personal data, you can contact us via email or write to:


Av. Da Boavista 1756 5th Floor

4100-116 Porto, Portugal


7595-172 Torrão

Alcácer do Sal, Portugal

This Privacy Policy was last updated on May 2021.